This review is mainly about our experience with Cindy at CNR AUTO. Quite frankly, she was a lifesaver, and a supreme example of what stellar customer service looks like.
My wife and I were facing a highly bizarre and unexpected problem involving a car rented by her brother Samuel (trust me, none of you out there has gone through exactly this). I won't go into all the details to avoid the risk that some folks in problematic circumstances might possibly expect/demand unreasonable things of Cindy or other CNR employees. What I will say is that Cindy went far, far above and beyond in an extraordinarily difficult situation that had the looming potential to be so much worse. Thanks to her efforts, flexibility, and open communication, we were able to get our issue completely resolved; I don't think we'll ever forget her friendliness and professionalism.
The next time we're in the area, we'll absolutely be looking up Cindy and CNR for any car rental needs.
Nicole V
2024-11-22
The CNR team really came through for me when I was in a bind and were so lovely to deal with. Cindy was incredibly responsive and went above and beyond for me. If you’re in need of a rental at a great price, look no further than CNR.
Iris Yu
2024-11-09
I had a wonderful experience renting a car with CRN. The vehicle was clean, well-maintained, and exactly as described in the booking. The staff was friendly, professional, and made the entire process very smooth. They were also very helpful in answering all my questions. Returning the car was just as easy, and there were no hidden fees or surprises. I would highly recommend it to anyone looking for a reliable and hassle-free rental experience. Thank you!
K T
2024-11-02
Excellent price and service. Rented a car for a month. Pretty satisfied with the quality of the car and customer service.
Dong Chen
2024-10-25
这家公司的服务体验太好了!有问必答、彬彬有礼,下次如有这方面需要,铁定还来这家。生意兴隆!
РУСЛАН
2024-10-18
The company is very good, I liked it, I took the car three times, I am satisfied, I recommend