A credit card pre-authorization is required when signing the rental contract. The amount varies from CAD 350 to CAD 2,000 depending on the car model, rental period, and type of driver’s license. The pre-authorized will be released in 1 to 2 working days after the return of the vehicle according to the contract. The specific arrival time is generally 1 to 5 business days depending on the difference between banks. Some banks will not send a text message or email reminder after the deposit is released. If you have any questions, please call or inquire through online banking 1 week after returning the car. Usually, there is no indication that the deposit has been posted or has been released. The requirements of the deposit for cash, monthly rent, and short-term lease are different, please contact customer service for more details.