If there is a third-party person or vehicle that is involved in the accident, the car is not drivable, and there is someone got injured, you should:
- Immediately call 911 for a record and contact medical assistance if needed. If you use ICBC or third-party insurance, please call the insurance company within 24 hours to report the case. If you use store insurance, please call store customer service immediately. Look for witnesses and record their contact details and use photos or videos for evidence if possible.
If there is a third-party person or vehicle that is involved in the accident, the car is only with some minor damages and it’s still drivable, and no one got injured, you should:
- If you use ICBC or bring your own third-party insurance, please call the insurance company within 24 hours to report. If you use store insurance, please call the store customer service immediately. Look for witnesses and record their contact details and use photos or videos for evidence if possible.
If there is a no third-party person or vehicle that is involved in the accident, the car is only with some minor damages and it’s still drivable, you should:
- If you use ICBC or bring your own third-party insurance, please call the insurance company within 24 hours to report. If you use store insurance, please call the store customer service immediately. Mark down what happened, and take photos (damaged parts) for evidence.
Post Process Using 3rd Party or ICBC Insurance
- As there are so many types of insurance, you can consult the insurance company for details.
Post Process about using Store Insurance
- After the deductible amount is charged, it will be evaluated according to the repair details of the car, and the customer will make the final settlement according to the insurance evaluation report.